• OUR POLICIES

DEPOSIT POLICY

A non-refundable & non-transferable scheduling fee of $50 is required in order to book and confirm every appointment. The deposit is valid 12 months after the initial appointment booked. This deposit will be deducted from the total cost of your appointment as long as the client adheres to our policies.

EXPECTATIONS POLICY

Cosmetic tattooing does not fully replace wearing makeup. Permanent makeup is best when it enhances your natural features. Healed results will vary with each client and using makeup may still be needed. We have no control over the healing process, and it is very important to follow all guidelines in order to achieve the best and most lasting results. Absolutely no guarantee will be made and additional sessions may be required to obtain optimal results and charged accordingly.

CANCELLATION POLICY

If you choose to cancel your appointment you will automatically forfeit your deposit/scheduling fee. Repeat cancellations can forfeit scheduling or rescheduling your appointment.

LATE POLICY

Being more than 20 minutes late to your appointment will forfeit the scheduling fee for your appointment. A new deposit ($50) will be required to rebook.

RESCHEDULING POLICY

Rescheduling within 48hrs of your appointment will forfeit your $50 deposit/scheduling fee and will require a $50 deposit to reschedule. Please call or text to let us know if you cannot make your appointment. Appointments are in high demand at Outliner Studio, and respectfully please give us time to fill your spot. Repeat rescheduling will require a non-refundable & non-transferable deposit.

Text: 251.209.0199 Email: info@outlinerstudio.net

REFUND POLICY

We do not provide refunds for any reason. This is an elective service. We reserve the right to turn away designs, styles and techniques that do not reflect our brand standards and aesthetic.

6 WEEK TOUCH UP CANCELLATION POLICY

The 6-12 week touch up is included in the initial cost of the procedure; However, there is a zero tolerance cancellation and rescheduling policy for this appointment at any time and for any reason.  Once the appointment is scheduled, it will NOT be rescheduled for any reason without a deposit of $50.  The total cost to reschedule this appointment is $100.  If the touch up is completed after 12 weeks, any touch up will be charged a regular touch up fee of $175.

Any rescheduled touch up appointment cannot be guaranteed as they are subject to the availability of the artist’s schedule.

TOUCH UP TIME-FRAME POLICY

A touch up is included in the price of the original procedure as long as that touch up is within the 6-12 week period after the original treatment. In order to achieve the best results, the 6 week touch up is highly recommended - even if your PMU results are already beautiful.

Rescheduling the 6-12 week touch up, for any reason, forfeits this appointment. This appointment cannot be guaranteed as they are subject to the availability of the artist’s schedule. If a rescheduled touch up does not return within the allotted time frame (6-12 weeks), you will be required to pay for a touch up service of $175.

CONSULTATION POLICY

Consultations are an important step of finding the artist that is right for you!  A nonrefundable $25 scheduling fee is required in order to book a consultation.  The price of the scheduling fee goes toward the price of the procedure if the clients books an appointment at Outliner Studio.

GUEST POLICY

We want all attention on you. We do not allow guests to come into the building during the client procedure for any reason. No children allowed to your appointment.

PRE APPOINTMENT INFO + CONTRAINDICATION POLICY

All clients are responsible for checking candidacy prior to any appointment. If you arrive at an appointment and can not receive treatment due to any listed contraindications, your appointment will be cancelled and your deposit will be forfeited. Please read all pre procedure information, aftercare information and policies before scheduling your appointment.

PREVIOUS PMU + CORRECTION SERVICES + REMOVAL POLICY

If you have had previous permanent makeup and you are interested in a cover-up or correction, you must email clear photos prior to booking your appointment. We cannot guarantee results for cases such as these and we must confirm your case is workable.

In some scenarios where the work is too dark, dense, discolored, or extensive tattoo removal may be required before we begin the coverup re-work. Previously tattooed areas and cover-ups will almost always require additional appointments and cost. If you come to your appointment with previously microbladed or tattooed eyebrows without informing the artist, your appointment will be cancelled and you will forfeit your deposit.

GIFT CERTIFICATE POLICY

Gift certificates are purchased in full.  They are a non-refundable and non-transferable. All sales final, can not be combined with other offers.

The gift certificate must be used by the person for whom they were purchased and they must be used for the purchased service. 

The purchaser and client are responsible for going over all pre appointment information provided by this website.

Gift certificates expire 12 months from the purchase date and must be brought to the appointment.

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